RETAIL PURCHASE POLICY:

The Luna Loft takes great pride in our reputation for quality products.  If for any reason you are dissatisfied with a purchase, please promptly return products for exchange or store credit within 15 days of purchase.  The Luna Loft does not provide cash back for returns, only store credit.

SERVICE SATISFACTION POLICY:

IN THE EVENT YOU ARE NOT SATISFIED WITH YOUR SERVICE, I WILL GLADLY PROVIDE YOU A “REDO” SERVICE. REDO SERVICES ARE SCHEDULED EXACTLY LIKE REGULAR APPOINTMENTS AND ARE PROVIDED AT NO CHARGE. TO QUALIFY FOR A REDO SERVICE, PLEASE CONTACT ME WITHIN 10 DAYS OF YOUR ORIGINAL SERVICE DATE. NO REFUNDS ARE GIVEN FOR SERVICES.

© 2020 The Luna Loft , All rights reserved.

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